Job descriptionA Training Officer with Doubletree by Hilton is responsible identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.What will it be like to work for this Hilton Worldwide Brand?It all starts with a warm chocolate chip cookie a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything.If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.What will I be doing?As a Training Officer you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer would also be required to assist departments in achieving training objectives. Specifically you will be responsible for performing the following tasks to the highest standardsProvide quality training to internal customersAssist in coordinating and administering Vocational QualificationAdhere to inhouse training planIdentify training and development needs systematically throughout the hotel in conjunction with Line ManagersHead of Department HR Manager and Training ManagerAssist Line ManagerHead of Department in achieving training objectives and review on a monthly basisPrepare organise administer and conduct inhouse training courses ie. Recruitment and Selection Discipline and GrievanceEnsure new employees have received departmental and legal trainingHold monthly Departmental meetings with trainers to ensure training needs are being coveredQualificationsWhat are we looking for?A Training Officer serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that followPrevious experience in HRtrainingPositive attitudeGood communication and people skillsCommitted to delivering a high level of customer service both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctionsTertiary qualification within training or related fieldKnowledge of hospitalityAre there any Special Conditions Related to this Position?Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.What benefits will I receive?Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about DoubleTree by Hilton where the little things mean everything.More than 250 p more...
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