Job Description Job Number 1977759Business GE Oil amp GasBusiness Segment Oil amp GasAbout Us GE NYSE GE works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy health and home transportation and finance. Building powering moving and curing the world. Not just imagining. Doing. GE works. For more information visit the company's website at www.ge.comPosted Position Title Services Team LeaderCareer Level ExperiencedFunction ServicesFunction Segment Field ServicesLocation Saudi ArabiaU.S. State China or Canada Provinces City DhahranPostal Code NARelocation Assistance NoRole SummaryPurpose Essential Responsibilities TheServices Team Leader demonstrates leadership in communicating business goals programs and processes for an area or business segment. In this role you will use your experience or expertise to solve problems develop and execute objectives for self and others and have the ability to effect shortterm and some longterm business goals.
Acircmiddot Support Regional Manager in the supervision and direction of Field Service Technical Representatives
Acircmiddot Assist in developing common technical procedures and driving technical solutions throughout the region
Acircmiddot Responsible for field service technical work
Acircmiddot Responsible for opening work order files for Field Service projects
Acircmiddot Coordinate all cost associated with Field Service projects collect all data from representatives when job is completed
Acircmiddot Attach all backups to Oracle projects for billing purposes
Acircmiddot Print invoice after it is issued attach backup and send to customers for payment
Acircmiddot Resolve any supplier customer problems with Accounts Receivable or Accounts Payable
Acircmiddot Provide customs import and export advice and guidance for tooling and parts as required
Acircmiddot Assist with revenue and customs audits when required
Acircmiddot Monitor offsite Field Service warehouse activity process utilityservice invoices for payment. Arrange contracts for lease extension phone service disposal services copier services etc.
Acircmiddot Assist with setup for new employees
Acircmiddot Issue credit memos when required maintain files for customer Tax Exemption Certificates
Acircmiddot Provide proof of current liability insurance and workman's compensation certificates to customers when requestedQualificationsRequirements Acircmiddot Bachelor's degree from an accredited university or college or a high school diplomaGED with at least 6 years of experience in a customer interface role
Acircmiddot At least 4 additional years of customer interface experienceAdditional Eligibility Qualifications Desired Characteristics Acircmiddot Bachelor's degree in Engineering is preferred Acircmiddot Ability to work well under pressure in a fastpaced environment Acircmiddot Six Sigma training is preferred Acircmiddot Strong oral and written communication skills Acircmiddot Strong interpersonal and leadership skills
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GE