Ready to help build Saudi Arabia’s next generation mobile service?
Yes? Great! Because we’re looking for talented, motivated, friendly, honest and enthusiastic go-getters just like you. And together, we’re going to build Saudi Arabia’s next generation mobile service.
Everyone working at Virgin Mobile shares an inspired goal - to make people happy, one phone and plan at a time. That’s our business. Your job will be to help make sure that goal is achieved right here in Saudi Arabia.
Together, we’ll help put the newest and coolest phones in people’s hands and deliver prepaid and postpaid data plans built around their needs, and definitely have a lot of fun doing it.
Why be part of it?
At Virgin, people are our greatest asset. We truly believe that when people are treated with respect and given the freedom to be themselves, everything is possible.
From Virgin Megastores in Dubai, Virgin Mobile, and Virgin Atlantic through to Virgin Galactic we have never stopped believing that with the right people anything is possible.
When you work at Virgin Mobile, you’ll be surrounded by some of the newest and coolest phones, gadgets, people and innovations out there. But remember, all that stuff means little if you lose sight of what really matters: our customers.
After all, technology is for people. And it’s people who inspire us most.
The successful candidate shall be required to perform all store activities communicated by the Retail Store Manager in terms of selling, collection and customer service according to the company’s sales guidelines, business processes and procedures. As he will be front-lining directly to potential and actual customers, the Retail Sales Representative must have ‘first-class’ attitude towards customer service. He shall be an ambassador of the company brand and name. Having worked previously in a retail sales or customer service environment, the ideal candidate must have a friendly approach, strong sales skills and project a genuine care or attention to customers.
Duties and Responsibilities
• Demonstrate exceptional customer service at all times with the objective of meeting and exceeding monthly sales targets.
• Build rapport with all potential customers and exceed customers’ expectations by going the ‘extra mile.’
• Have knowledge and solid understanding of all the company products in order to be able to offer 1st class information to customers and match their needs.
• Act with the highest level of professionalism at all times as an ambassador of the company brand and name.
• Handle customer escalations and act as a liaison to resolve customer concerns.
• Respond promptly and accurately as possible to customer enquiries making sure that information given is correct and up-to-date.
• Log complaints in the system and effectively escalating the issues to concerned departments.
• Demonstrate initiative in learning and understanding new products, services and promotional offerings in order to keep up-to-date with the company’s most recent products, services and offerings.
• Directly responsible for the sales of Virgin Mobile products and services in the Store.
• Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
• Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
• Collect and verify required documentation, such as ID, forms and receipts to hand them over to Retail Store Supervisor at end of shift.
• Comply with the store’s personnel policies and procedures regarding attendance and general work decorum.
Job Details
| Date Posted: | 2013-10-03 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Sales |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | دبلوم |
Apply Now http://jobs.emaratalyoum.com/en/job/sales%2drepresentative%2din%2dsaudi%2darabia%2d2966285/