Job Description Job Number 1952375Business GE Oil amp GasBusiness Segment Oil amp GasAbout Us Posted Position Title SABIC Account and Distributed Gas Solutions Director MENATCareer Level ExperiencedFunction SalesFunction Segment Client Account and Affiliate Origination and ManagementLocation Saudi ArabiaU.S. State China or Canada Provinces City DhahranPostal Code 31261Relocation Assistance NoRole SummaryPurpose The role will be part of the Sales organizations for Downstream and will look after SABIC Account in the Downstream Technology Solutions as well as looking after growing the Distributed Gas solutions in the region. The role will report to the Regional Sales Leader for DTS in MENAT.Essential Responsibilities The Account Director demonstrates accountability for functional business and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization manage complex issues within functional area of expertise be involved in longterm planning and contribute to the overall business strategy.
Acircmiddot Serve as the primary interface with assigned external customers for all matters concerning inside sales and total support insuring that both customer and GE objectives are met
Acircmiddot Establish implement and monitor the OrderThruRemittance OTR process for assigned customers
Acircmiddot Cover all disciplines within the OTR process including financial contractual and legal relations with the customer
Acircmiddot Assume overall responsibility for customer satisfaction as well as key decision making responsibilities directed at Compliance Management and the support of the organization's sales and income objectives
Acircmiddot Primary customer interface for issues pertaining to spare part procurement
Acircmiddot Timely respond to all customer inquiries on the processing of customer orders acknowledgements amendments and alterations
Acircmiddot Clearly define and communicate problems as perceived by the customer
Acircmiddot Maintain current knowledge of the product OTR status including future use and needs of the customer.
Acircmiddot Manage the activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of GE and the customer
Acircmiddot Provide functional direction to supporting personnel apply knowledge of product support to identify and solve any current or potential problems
Acircmiddot Monitor special programs coordinate both internally and externally with the customer
Acircmiddot Screen and analyze customer order practices looking for trends and unusual order practices
Acircmiddot Maintain support of the organization's sales objectives and customer satisfaction through critical material allocation effective management of foreign sales tax criteria and review and reporting of all customer credit requests
Acircmiddot Manage antiboycott compliance through reviews audits and reporting to government agency requirementsQualificationsRequirements Acircmiddot Bachelor's degree from an accredited university or college
Acircmiddot At least 10 additional years of experience in sales or commercial role
Expertise in the OampG industry and preferrably in the downstream marketAdditional Eligibility Qualifications Desired Characteristics Acircmiddot Ability to effectively interface with all levels of internal and external customers Acircmiddot Strong oral and written communication skills Acircmiddot Solid interpersonal and leadership skills Acircmiddot Strong customer mindset MENAT region working experience
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