الوصف الوظيفي
Responds to IT technical assistance requests
Diagnoses amp resolves technical hardware and software issues.
Logs all help desk interactions in the helpdesk system.
Installs and configures computers
Installs and configures printers and copiers
Configure official email over internet on Blackberry device
Ensures AutoCAD 2010 applications are installed and updated.
Prepares Purchase Requests and follows up with supplier andor Procurement Department.
Performs security and backup duties for the site
Requests followsup configures operates and monitors site internet connection
Implements corporate polices in the site and escalates in case of any conflicts.
Performs other duties as required
المهارات
Good Understanding of Network amp Server Management
Good Customer Service Skills
Good Technical Report Writing Skills
Good Analytical Skills
Very Good IT Hardware Maintenance Skills
التخصص
حاسب آلي تقنية معلومات شبكات