الجمعة، 28 فبراير 2014

Claims Officer- Qatar Branch - Allianz Worldwide Care

Claims Officer - Qatar Branch

System modifications which changes the way Claims are processed.

A Tailored Product which can not be system supported.

Key Responsibilities

Adjudicate and process Claims within the agreed company SLA, clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.

Ensure correct adjudication of claims thus allowing accurate reporting on claims data.

Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention

Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.

In line with the company’s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims.

Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.

Expand medical knowledge through claims processing.


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2014-02-28تاريخ الإعلان عنها:
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