Job Description Job Number 1915414Business GE Oil amp GasBusiness Segment Oil amp GasAbout Us GE NYSE GE works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy health and home transportation and finance. Building powering moving and curing the world. Not just imagining. Doing. GE works. For more information visit the company's website at www.ge.comPosted Position Title MENAT Region OampG Services Excellence IT LeaderCareer Level ExperiencedFunction Information TechnologyFunction Segment Infrastructure ServicesLocation United Arab Emirates Qatar Saudi ArabiaU.S. State China or Canada Provinces City DammamPostal Code Relocation Assistance NoRole SummaryPurpose The OampG MENAT Services Excellence IT Leader will coordinate Services Projects implementations across the region like Service Max and integrations with ERP. The role will also be responsible for execution of the Services portion of ERP project in the region across the different OampG platforms in the MENAT Region. The role requires coordinating Service Max Install Base and over all Oracle and SAP implementations depending on the business platform and their chosen ERP system.Essential Responsibilities The OampG MENAT Services Excellence IT Leader will coordinate Services Projects implementations across the region like Service Max and integrations with ERP. The role will also be responsible for execution of the Services portion of ERP project in the region across the different OampG platforms in the MENAT Region. The role requires coordinating Service Max Install Base and over all Oracle and SAP implementations depending on the business platform and their chosen ERP system. The role will require close coordination with the HQ Services IT teams Oracle and SAP solution center teams the HQ ERP teams and IT leadership. This role will be responsible for helping improve services processes that are linked with the ERP implementation. Guide site readiness projects to ensure successful adoption of ERP. Be able to lead and codevelop the training material for the Services Tools and Services ERP implementations. Deliver training for Service Max ERP to the super users and coach and mentor them to train others. Closely work with the GGO IT teams on countries where applicable. Bring Services excellence to the region by cohesive strategy and execution for Service Max and ERP that ties with the HQ plans. Provide regional feedback to HQ as applicable to reshape Services IT plans. Lead the Services projects Services process improvements and Services portion of ERP implementation in the region. Demonstrate leadership in establishing and managing and Services teams and ERP projects execution.
Responsible to strategize drive and lead OampG Services IT implementation in the region
Define and implement cohesive implementation of Service Max Install Base and Services ERP and related processes in Oil amp Gas in order to increase efficiency and simplify operations quickly
Leverage crossfunctional and crossbusiness resources to maximize the impact and expedite execution of the Services IT projects
Hire Build mentor and lead an ERP team in the region to accomplish the IT projects and ERP implementation in the region
Establish a systematic Services IT and Services ERP plan that supports the IT initiatives in the region and ties with the HQ IT strategy and goals
Engage global functions e.g. Engineering Manufacturing Sourcing Marketing Legal Finance HR in developing and implementing robust processes to support the ERP projects touching each function
Coordinate with GE OampG HQ in Houston on strategy execution progress updates
Ensure customer satisfaction and growth through ERP Implementations and delivery of business benefits
Ensure successful implementation of GE Enterprise Standards enterprise standards.
Responsible for managing the development implementation and maintenance of bestinclass systems by identifying new opportunities to leverage new technology to drive profitability.
Seeks opportunities with business leaders to enhance applications drive valuation creation through the use of information technology recommends and drives changes to increase efficiency minimize rework and improve quality of data access.
Influences various implementation teams to assess and understand implications for existing applications and processes ensuring process rigor and adherence to program methodology standards across the businessQualificationsRequirements
Bachelor's degree in Engineering or Information Technology from an accredited university or college or a GEDHS Diploma and 10 years experience in project management.
At least 5 years of experience managing and leading IT projects
At least 5 years experience managing direct reports
Ability to travel 50 of the time in the MENAT region and to the US HQ in Houston
Prior experience working in a matrix environment
Prior experience doing Lean or Six Sigma Process improvement work
Prior experience working on developing and leading strategy definition
Experience managing multiple projects simultaneously from design through deployment
Experience in Oracle and SAP ERP ..in particular Finance and Supply modulesAdditional Eligibility Qualifications Desired Characteristics
Ability to develop influential partnerships with all OampG functions in the MENAT region and HQ
Deep domain experience in ERP and Project Management and Process improvement
Ability to energize diverse stakeholders and facilitate collaboration
Strong customer mindset
Strong influence and negotiation skills
Understanding of GE's processes and Rhythms
Passion for driving application performance compliance and utility to the customer.
Experience with communicating with central OampGDampS HQ Leadership in Houston and ability to build relationships with regional functional and PampL leads
Indepth knowledge of Oil amp Gas and DampS Markets and Customers
Master's degree in Business Sciences or Information Technology
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