الثلاثاء، 29 أكتوبر 2013

PR / Registration Officer - Hayat Universal School

1. Maximizes student enrollment and helps the school achieve its annual enrollment targets through performing sales and marketing duties in a professional and credible manner.

2. Provides professional, caring and responsive assistance to the external public (parents and visitors) and internal public (school staff) by being the point of contact in the school through which different parties can connect.

3. Contributes to safety at the school by implementing policies and procedures related to school access.

4. Provided administrative support as directed.

5. Actively helps develop an attitude of teamwork among school staff, the integration of teaching and administrative staff and the promotion of positive morale within the school.



Main Duties:

1. During Registration Seasons:

• Receives all incoming calls and visitors inquiring about registration including first time and follow up inquiries, from parents of new students as well as parents of registered students.

• Performs selling duties to existing and new parents. This includes:

o Making the initial presentation, answering inquiries, providing clarifications and handling objections either over the phone, through email or in person at the school including providing tours of the school.

o Asking the immediate superior for help when facing difficulty replying to parent inquiries.

o Following up on those who made appointments for entry assessment to remind them of their appointments.

o Following up on parents who did not show up for assessment to further probe into and influence their decision making.

o Calling parents to inform them of result of entry assessment and continue to follow up with them in a manner that will convince them to register.

o Making every effort to present the school decisions regarding the placement of children in lower grades in a manner that will convince the parent of the educational justifications of these decisions and their benefits to their children.

o Calling parents of registered students who are in the support service program to inform them of decisions regarding re-registration of their children and their justifications.

• Attending promotional and awareness events organized at the school premises or in other locations such as Exhibitions and Mall Stands.

• Prior to the start of the registration process, keeping track of promotional materials to alert the immediate superior of the needs.

• Prepares, and works with other staff, to prepare areas where parents will be present during the registration process to communicate school benefits that are necessary for the sales process. Such benefits are communicated using themes and by showcasing students’ work, activities, learning resources, accreditation documents, awards, etc. Areas include Reception and Reception areas and school hallways.

• Ensures areas where parents are present are clean, neat and welcoming by arranging own office and raising to the immediate superior requirements and concerns related to the other areas.



2. Throughout the School Year

• Receives all visitors and ensures they are directed to where they need to go in the school without disrupting the school work or jeopardizing the safety of students.

• Receives and directs incoming calls through the school main telephone switchboard.

• Be the point of contact when parents need to pick up their children or meet with teachers or any of the school administrators.

• Sends out sms messages to parents using their contact numbers available in the student database.

• Assists parents in the selection, ordering and payment of photographs, films and any other materials related to school activities.

• Helps in sending out paper notices to parents, by helping in their preparation and distribution.


تفاصيل الوظيفة






















2013-10-29تاريخ الإعلان عنها:
الدوحة, قطرمنطقة الوظيفة:
الخدمات الإداريةالدور الوظيفي:
تعليم/تدريب/مكتبات; علاقات عامةقطاع الشركة:


المرشح المفضل














متوسط الخبرةالمستوى المهني:
بكالوريوس/ دبلوم عاليالشهادة:


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http://www.bayt.com/ar/job/pr%2dregistration%2dofficer%2din%2dqatar%2d2976455/